Human-Centric Design Approach
We created intuitive and minimalistic UI for the mobile application and web applications. We stepped into the user’s shoes to understand their requirements, pain points, and expectations. This also helped us to empathize and gain a complete understanding of the dental treatment process as a primary step.
We connected and interviewed different stakeholders to understand the idea behind the network expansion of their dental community and the services which they wanted to provide for the user. We defined User journeys and treatment workflows to give a user-friendly design.
We used this UX technique to identify key interactions and touchpoints with the product. We compiled a series of user actions across different stages of their journey. Our team defined the user journey maps for all three; patients, labs, and dentists.
We worked on information architecture to give a smooth flow to the users. The detailed architecture defined the hierarchy, navigation, and features of the applications.
The wireframing was the essential step. Once the information architecture was ready, we worked on the wireframes to define the structure and functionality of different screens. After wireframing, the screens are converted into visually appealing, yet legible designs.
Later, we worked alongside the development team to design three applications-